Booking & Payment
• A booking fee is required at the time of booking to secure your appointment.
• All booking fees are non-refundable.
• Appointments are confirmed only once the booking fee has been received.
Cancellations & Rescheduling
• A minimum of 48 hours’ notice is required to change or reschedule an appointment.
• Changes requested with less than 48 hours’ notice will result in the loss of the booking fee.
• Missed appointments or no-shows are non-refundable and non-transferable.
Late Arrivals
• Please arrive on time to allow the full experience to unfold.
• Late arrival may result in a shortened session, with no reduction in price, to respect following bookings.
Suitability & Responsibility
• By booking, you confirm that you are physically and emotionally well enough to participate.
• Please disclose any relevant medical conditions, medications, pregnancy, or mental-health considerations prior to your session.
• Sound healing, Reiki, cacao, and Rapé are complementary wellness practices and are not a replacement for medical or psychological treatment.
Ceremonial Practices (Cacao & Rapé)
• Cacao and Rapé ceremonies are offered with care, intention, and respect.
• You acknowledge that participation is voluntary and undertaken at your own discretion.
• Guidance will be provided before and after ceremonies, and you agree to follow all instructions given.
Aftercare & Integration
• Some sessions may continue to work beyond the appointment itself.
• You are responsible for allowing yourself appropriate rest, hydration, and integration time following your session.
Right to Refuse or Reschedule
• The practitioner reserves the right to refuse or reschedule a session if it is deemed unsafe, unsuitable, or not aligned for either party.
• In rare cases where the practitioner must cancel, you will be offered a reschedule or refund of the booking fee.
Acceptance of Terms
• By booking an appointment, you confirm that you have read, understood, and agreed to these Terms & Conditions.